Closed loop: A culture of caring
Our employees come first
Times were challenging in 2020. Companies navigated uncharted waters as social distancing became critical to health and safety. Many agencies found themselves moving their brick and mortar offices to a remote workforce. With a pulse toward the future, Closed Loop was already a remote entity with more than 70% of its employees installed across the country.
While other agencies were grappled the new normal, Closed Loop focused on its employees’ well-being during the unprecedented year. Instead of applying intensity to workforce transition like other firms, leadership elevated its practice of flexibility and empathy to support the evolving needs of employees.
“I try not to overcomplicate things, and over engineer systems or processes as it related to people management,” said Closed Loop founder and CEO Lance Loveday to Ad Age. He continued, “Why in the world wouldn’t you find a way to offload them, and reduce the pressure on them, so they can get back into balance to return to being a star performer for you.
It’s bigger than us
At Closed Loop, we aim to make a positive and lasting impact on the lives we serve, including our employees, clients and local communities. We live to fulfill this goal by actively supporting several non-profit organizations, providing employees time off for volunteering and funding annual donations to causes chosen by each employee. Despite COVID-19 putting a financial strain on budgets for many companies, Closed Loop upheld its promise to be a force for good.
Communication is paramount
During the pandemic, social distancing put a dampen on company culture for many agencies as they transitioned to remote work. Maintaining internal rapport as employees worked from home became a top priority for businesses. However, Closed Loop’s existing remote infrastructure and practice of consistent communication continued to provide a positive work environment. Virtual happy hours, collaborative tools and entertaining Slack channels remained staple, if not more, to sustain high-spirits and camaraderie.
An employer of choice
Without a doubt, the culture at Closed Loop is unique. Our dynamic work culture continues to resonate with our employees, regardless of role or location. We’re proud to be an employer of choice for the fourth year in a row.
You’ve heard what our employees think! Learn more about our career opportunities below.