Solve complex UX challenges.
At Closed Loop we collaborate with you to identify, prioritize, and implement powerful, memorable digital experiences that engage customers and drive profits.
UX strategy and design projects are in-depth consulting engagements tailored to fit the goals of each client. In the UX strategy phase, we use multiple visioning and analysis practices to identify opportunities and prioritize those with the highest impact. This stage can include services such as expert reviews, business case creation, stakeholder presentations, test plan creation, financial modeling, and roadmap development.
In the design phase, we use human-centered design methodologies to create the solution or experience indicated by strategy results. This can include services such as experience map creation, wireframe and prototype development, and high-fidelity design.
That’s where many UX agencies stop. But we don’t think the job is done until an experience is launched and measured. So we carry each project through to launch—or at least as close as we can get. Where possible, we also use iterative testing to refine the user experience and gain additional business benefit.
The right fit
Our UX strategy and design clients are interested in discovering key business opportunities and solving complex, wide-ranging UX challenges. Some of these engagements are standalone projects spanning months; others are retainer-based relationships lasting years. We limit the number of concurrent UX strategy and design clients to ensure that each receives our complete attention.